TY - GEN
T1 - Elements of perception regarding the implementation of ERP systems in Swiss SMEs
AU - Equey, Catherine
AU - Fragnière, Emmanuel
PY - 2008/12/1
Y1 - 2008/12/1
N2 - ERP systems are more and more adopted in large companies. It seems that this trend is followed by small and medium companies too. We have conducted a questionnaire based survey to identify how Swiss SMEs perceive this phenomenon. The sample size is 687 of which 125 have actually implemented an ERP. Our main findings are twofold. First SMEs that have not implemented ERP invoke concerns (e.g. costs), which are typically not perceived as major problems by SMEs that went through an ERP implementation. Indeed the latter companies generally acknowledge that ultimately benefits (e.g. improved business information) significantly exceed costs and difficulties of implementation. Second, this survey brings new empirical knowledge on the implementation, utilization and benefits provided by ERP systems in Swiss SMEs. We primarily show that satisfaction provided by the use of the ERP system is not dependent on the size and sector of the SMEs.
AB - ERP systems are more and more adopted in large companies. It seems that this trend is followed by small and medium companies too. We have conducted a questionnaire based survey to identify how Swiss SMEs perceive this phenomenon. The sample size is 687 of which 125 have actually implemented an ERP. Our main findings are twofold. First SMEs that have not implemented ERP invoke concerns (e.g. costs), which are typically not perceived as major problems by SMEs that went through an ERP implementation. Indeed the latter companies generally acknowledge that ultimately benefits (e.g. improved business information) significantly exceed costs and difficulties of implementation. Second, this survey brings new empirical knowledge on the implementation, utilization and benefits provided by ERP systems in Swiss SMEs. We primarily show that satisfaction provided by the use of the ERP system is not dependent on the size and sector of the SMEs.
UR - https://www.scopus.com/pages/publications/58149131967
M3 - Chapter in a published conference proceeding
AN - SCOPUS:58149131967
SN - 9789728865993
SN - 9789728865993
T3 - Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007
SP - 43
EP - 51
BT - Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007
T2 - 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007
Y2 - 12 June 2007 through 13 June 2007
ER -