Elements of perception regarding the implementation of ERP systems in Swiss SMEs

Catherine Equey, Emmanuel Fragnière

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

ERP systems are more and more adopted in large companies. It seems that this trend is followed by small and medium companies too. We have conducted a questionnaire based survey to identify how Swiss SMEs perceive this phenomenon. The sample size is 687 of which 125 have actually implemented an ERP. Our main findings are twofold. First SMEs that have not implemented ERP invoke concerns (e.g. costs), which are typically not perceived as major problems by SMEs that went through an ERP implementation. Indeed the latter companies generally acknowledge that ultimately benefits (e.g. improved business information) significantly exceed costs and difficulties of implementation. Second, this survey brings new empirical knowledge on the implementation, utilization and benefits provided by ERP systems in Swiss SMEs. We primarily show that satisfaction provided by the use of the ERP system is not dependent on the size and sector of the SMEs.

Original languageEnglish
Title of host publicationProceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007
Pages43-51
Number of pages9
Publication statusPublished - 1 Dec 2008
Event1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007 - Funchal, Madeira, Portugal
Duration: 12 Jun 200713 Jun 2007

Publication series

NameProceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007

Conference

Conference1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007
CountryPortugal
CityFunchal, Madeira
Period12/06/0713/06/07

ASJC Scopus subject areas

  • Business and International Management
  • Management Information Systems
  • Information Systems

Cite this

Equey, C., & Fragnière, E. (2008). Elements of perception regarding the implementation of ERP systems in Swiss SMEs. In Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007 (pp. 43-51). (Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007).

Elements of perception regarding the implementation of ERP systems in Swiss SMEs. / Equey, Catherine; Fragnière, Emmanuel.

Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007. 2008. p. 43-51 (Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Equey, C & Fragnière, E 2008, Elements of perception regarding the implementation of ERP systems in Swiss SMEs. in Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007. Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007, pp. 43-51, 1st International Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007, Funchal, Madeira, Portugal, 12/06/07.
Equey C, Fragnière E. Elements of perception regarding the implementation of ERP systems in Swiss SMEs. In Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007. 2008. p. 43-51. (Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007).
Equey, Catherine ; Fragnière, Emmanuel. / Elements of perception regarding the implementation of ERP systems in Swiss SMEs. Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007. 2008. pp. 43-51 (Proceedings of the 1st Int. Joint Workshop on Technologies for Collaborative Business Processes and Management of Enterprise Information Systems TCoB and MEIS 2007, In Conjunction with ICEIS 2007).
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