Abstract
Discrimination in the digital platforms of sharing economy can have devastating consequences to individuals and organizations. It is particularly so for the base of the pyramid population that have to deal with resource-constraint environments and have poor access to institutional structures to resist the discrimination or to bear its costs. In this chapter, we suggest that discrimination is unwittingly enabled by organizational practices in the sharing economy. We identify the various types of discrimination and note its negative consequences to individuals, organizations, and societies. We suggest that alleviating discrimination on digital platforms for BoP requires multi-level initiatives that involve organizations, industry associations, and governments.
Original language | English |
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Title of host publication | Sharing Economy at the Base of the Pyramid: Opportunities and Challenges |
Editors | I. Qureshi, B. Bhatt, D. M. Shukla |
Place of Publication | Singapore |
Publisher | Springer |
Pages | 221-247 |
ISBN (Electronic) | 9789811624148 |
ISBN (Print) | 9789811624131 |
DOIs | |
Publication status | Published - 21 Aug 2021 |