Digital Discrimination in Sharing Economy at the Base of the Pyramid

Research output: Chapter or section in a book/report/conference proceedingChapter or section

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Abstract

Discrimination in the digital platforms of sharing economy can have devastating consequences to individuals and organizations. It is particularly so for the base of the pyramid population that have to deal with resource-constraint environments and have poor access to institutional structures to resist the discrimination or to bear its costs. In this chapter, we suggest that discrimination is unwittingly enabled by organizational practices in the sharing economy. We identify the various types of discrimination and note its negative consequences to individuals, organizations, and societies. We suggest that alleviating discrimination on digital platforms for BoP requires multi-level initiatives that involve organizations, industry associations, and governments.
Original languageEnglish
Title of host publicationSharing Economy at the Base of the Pyramid: Opportunities and Challenges
EditorsI. Qureshi, B. Bhatt, D. M. Shukla
Place of PublicationSingapore
PublisherSpringer
Pages221-247
ISBN (Electronic)9789811624148
ISBN (Print)9789811624131
DOIs
Publication statusPublished - 21 Aug 2021

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