Delivering integrated solutions in the public sector: the unbundling paradox

Jens K Roehrich, Nigel D Caldwell

Research output: Contribution to journalArticle

36 Citations (Scopus)

Abstract

The paper analyzes changes in suppliers' organizational structures to deliver integrated solutions by examining the bundling across different project phases with a focus on realizing risk transfer and through-life innovation. A multiple, longitudinal case study method is used to examine changes in integrated solution provision in Public Private Partnerships over a 15-year period. The study deploys rich data sets by combining 108 government reports with 38 interviews. Findings examine organizational transformation and suggest that as a response to the need to be competitive the solutions provider 'unbundles' the bundle of integrated solutions by creating sub-units to handle distinct phases. The paper questions whether bundling the different management and procurement phases of a major project into one contract is appropriate. Managers must weigh the transactional cost savings of dealing with a prime contractor against not only the transactional costs of dealing with distinct contractors for individual phases, but also the comparative ability of the two options to deliver.
LanguageEnglish
Pages995-1007
JournalIndustrial Marketing Management
Volume41
Issue number6
Early online date29 Jan 2012
DOIs
StatusPublished - Aug 2012

Fingerprint

Paradox
Integrated solutions
Unbundling
Public sector
Contractors
Bundling
Suppliers
Procurement
Organizational structure
Managers
Organizational transformation
Cost savings
Case study method
Risk transfer
Public-private partnerships
Government
Innovation
Longitudinal case study
Costs

Keywords

  • longitudinal case studies
  • integrated solutions
  • customized solutions
  • bundling

Cite this

Delivering integrated solutions in the public sector: the unbundling paradox. / Roehrich, Jens K; Caldwell, Nigel D.

In: Industrial Marketing Management, Vol. 41, No. 6, 08.2012, p. 995-1007.

Research output: Contribution to journalArticle

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