Open innovation often requires wholesale changes to the nature of R&D. However, academic research and managerial practice have paid little attention to the challenges that individuals face in the daily pursuit of open innovation. As a result, there is little understanding of how individuals cope with open innovation, and which organizational practices can support them in this role. Drawing on the experiences of R&D professionals, this article identifies four specific challenges and coping strategies of individuals engaged in open innovation. It proposes a range of open innovation practices that organizations can implement to better equip their staff to undertake effective external engagement.
Salter, A., Criscuolo, P., & Ter Wal, A. L. J. (2014). Coping with open innovation: responding to the challenges of external engagement in R&D. California Management Review, 56(2), 77-94. https://doi.org/10.1525/cmr.2014.56.2.77