ContraVision: Exploring users' reactions to futuristic technology

Clara Mancini, Yvonne Rogers, Arosha K Bandara, Tony Coe, Lukasz Jedrzejczyk, Adam N Joinson, Blaine A Price, Keerthi Thomas, Bashar Nuseibeh

Research output: Chapter in Book/Report/Conference proceedingChapter

44 Citations (Scopus)

Abstract

How can we best explore the range of users' reactions when developing future technologies that may be controversial, such as personal healthcare systems? Our approach - ContraVision - uses futuristic videos, or other narrative forms, that convey either negative or positive aspects of the proposed technology for the same scenarios. We conducted a user study to investigate what range of responses the different versions elicited. Our findings show that the use of two systematically comparable representations of the same technology can elicit a wider spectrum of reactions than a single representation can. We discuss why this is so and the value of obtaining breadth in user feedback for potentially controversial technologies.
Original languageEnglish
Title of host publicationProceedings of the 28th International Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Pages153-162
Number of pages10
Volume1
ISBN (Print)9781605589299
DOIs
Publication statusPublished - Apr 2010
Event28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010, April 10, 2010 - April 15, 2010 - Atlanta, GA, USA United States
Duration: 1 Apr 2010 → …

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
PublisherAssociation for Computing Machinery

Conference

Conference28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010, April 10, 2010 - April 15, 2010
CountryUSA United States
CityAtlanta, GA
Period1/04/10 → …

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    Mancini, C., Rogers, Y., Bandara, A. K., Coe, T., Jedrzejczyk, L., Joinson, A. N., Price, B. A., Thomas, K., & Nuseibeh, B. (2010). ContraVision: Exploring users' reactions to futuristic technology. In Proceedings of the 28th International Conference on Human Factors in Computing Systems (Vol. 1, pp. 153-162). (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/1753326.1753350