Challenges of electronic record deployment: What do experts reveal in their online discussions

Urvashi Sharma, Julie Barnett, Malcolm Clarke, Guy Fitzgerald

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Information Systems (IS) innovations in healthcare sector are seen as panacea to control burgeoning demand on healthcare resources and lack of streamlining in care delivery. One particular manifestations of such innovation is electronic records in its two forms: the Electronic Medical Records (EMR) and the Electronic Health Records (EHR). However, deployment efforts concerning such innovations have encountered a rough terrain and have been slow. This paper investigates the issues that affect IS innovation deployment in the field of healthcare. This research adopted qualitative longitudinal case study methodology, which involved the deployment of electronic records in the US. Data was collected through online discussion threads; and was analysed thematically. This research indicates that there are nine attributes of IS innovation deployment in healthcare; and these are design, efficiency, optimality, legitimacy, acceptance, demand and efficacy, expertise, interaction, and trust.

Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference e-Health 2012, EH 2012, Part of the IADIS Multi Conference on Computer Science and Information Systems 2012, MCCSIS 2012
EditorsM. Macedo
Pages123-130
Number of pages8
Publication statusPublished - 1 Dec 2012
EventIADIS International Conference Computer Graphics, Visualization, Computer Vision and Image Processing 2012, CGVCVIP 2012, Part of the IADIS Multi Conference on Computer Science and Information Systems 2012, MCCSIS 2012 - Lisbon, Portugal
Duration: 21 Jul 201223 Jul 2012

Conference

ConferenceIADIS International Conference Computer Graphics, Visualization, Computer Vision and Image Processing 2012, CGVCVIP 2012, Part of the IADIS Multi Conference on Computer Science and Information Systems 2012, MCCSIS 2012
CountryPortugal
CityLisbon
Period21/07/1223/07/12

Keywords

  • Case study
  • Electronic Medical Record Electronic Health Record
  • Innovation deployment
  • Online discussion forums
  • Qualitative research

ASJC Scopus subject areas

  • Health Informatics
  • Respiratory Care

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