Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences

Ewan Soubutts; Pranita Shrestha; Brittany Davidson; Chengcheng Qu; Charlotte Mindel; Aaron Sefi; Paul Marshall; Roisin McNaney

doi:10.1145/3613904.3642641

Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences

Ewan Soubutts, Pranita Shrestha, Brittany Davidson, Chengcheng Qu, Charlotte Mindel, Aaron Sefi, Paul Marshall, Roisin McNaney

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

2 Citations (SciVal)

Abstract

Mental health issues affect approximately 13% of people aged 10-24 years old worldwide. In Western countries (e.g. USA, UK, Australia), mental health issues are particularly prominent in Culturally and Linguistically Diverse (CALD) individuals, yet they are disproportionately affected in relation to service provision. Despite demand, there is a significant lack of literature explicitly exploring the design of digital mental health tools for CALD populations. Our study engaged five professionals working in CALD mental health, to gain insights into challenges for service access and provision, and then engaged 41 CALD young people to explore their experiences. We contribute a set of unique insights into the barriers that CALD young people face when seeking help, and their needs for future digital mental health tools. We also provide design recommendations for future researchers on how they might better support the inclusion of CALD communities in the design of digital health tools.

Original language	English
Title of host publication	CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems
Editors	Florian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Place of Publication	New York, U. S. A.
Publisher	Association for Computing Machinery
Number of pages	16
ISBN (Electronic)	9798400703300
DOIs	https://doi.org/10.1145/3613904.3642641
Publication status	Published - 11 May 2024
Event	2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024 - Hybrid, Honolulu, USA United States Duration: 11 May 2024 → 16 May 2024

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024
Country/Territory	USA United States
City	Hybrid, Honolulu
Period	11/05/24 → 16/05/24

Keywords

Cultural and linguistic diversity
Interview study
Mental health
socio-cultural factors
Survey

ASJC Scopus subject areas

Human-Computer Interaction
Computer Graphics and Computer-Aided Design
Software

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3613904.3642641Licence: CC BY

Cite this

Soubutts, E., Shrestha, P., Davidson, B., Qu, C., Mindel, C., Sefi, A., Marshall, P., & McNaney, R. (2024). Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences. In F. Floyd Mueller, P. Kyburz, J. R. Williamson, C. Sas, M. L. Wilson, P. Toups Dugas, & I. Shklovski (Eds.), CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems Article 697 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3613904.3642641

Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences. / Soubutts, Ewan; Shrestha, Pranita; Davidson, Brittany et al.
CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems. ed. / Florian Floyd Mueller; Penny Kyburz; Julie R. Williamson; Corina Sas; Max L. Wilson; Phoebe Toups Dugas; Irina Shklovski. New York, U. S. A.: Association for Computing Machinery, 2024. 697 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

Soubutts, E, Shrestha, P, Davidson, B, Qu, C, Mindel, C, Sefi, A, Marshall, P & McNaney, R 2024, Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences. in F Floyd Mueller, P Kyburz, JR Williamson, C Sas, ML Wilson, P Toups Dugas & I Shklovski (eds), CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems., 697, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, New York, U. S. A., 2024 CHI Conference on Human Factors in Computing Sytems, CHI 2024, Hybrid, Honolulu, USA United States, 11/05/24. https://doi.org/10.1145/3613904.3642641

Soubutts E, Shrestha P, Davidson B, Qu C, Mindel C, Sefi A et al. Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences. In Floyd Mueller F, Kyburz P, Williamson JR, Sas C, Wilson ML, Toups Dugas P, Shklovski I, editors, CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems. New York, U. S. A.: Association for Computing Machinery. 2024. 697. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/3613904.3642641

Soubutts, Ewan ; Shrestha, Pranita ; Davidson, Brittany et al. / Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools : Understanding Culturally Diverse Young People's Experiences. CHI 2024 - Proceedings of the 2024 CHI Conference on Human Factors in Computing Sytems. editor / Florian Floyd Mueller ; Penny Kyburz ; Julie R. Williamson ; Corina Sas ; Max L. Wilson ; Phoebe Toups Dugas ; Irina Shklovski. New York, U. S. A. : Association for Computing Machinery, 2024. (Conference on Human Factors in Computing Systems - Proceedings).

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Challenges and Opportunities for the Design of Inclusive Digital Mental Health Tools: Understanding Culturally Diverse Young People's Experiences

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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