Call Centres and Human Resource Management

Nicholas Kinnie (Editor), Stephen Deery (Editor)

Research output: Book/ReportBook

19 Citations (SciVal)
Original languageEnglish
Place of PublicationBasingstoke, U. K.
PublisherPalgrave Macmillan
ISBN (Electronic)9780230288805
ISBN (Print)9781403913043
Publication statusPublished - 2003

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