Call Center Communication: Measurement Processes in Non-English Speaking

Jane Lockwood, Gail Forey, Neil Elias

Research output: Chapter or section in a book/report/conference proceedingChapter or section

Original languageEnglish
Title of host publicationEnglish for Specific Purposes in Theory and Practice
EditorsDiane Belcher
Place of PublicationMichigan, U. S. A.
PublisherMichigan State University Press
Pages143-164
ISBN (Print)9780472033843
Publication statusPublished - 2009

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