@inproceedings{3ff981a4a97d42ed91a39747fde7eb8e,
title = "Broadening Exposure to Socio-Political Opinions via a Pushy Smart Home Device",
abstract = "Motivated by the effects of the filter bubble and echo chamber phenomena on social media, we developed a smart home device, Spkr, that unpredictably {"}pushes{"} socio-political discussion topics into the home. The device utilised trending Twitter discussions, categorised by their socio-political alignment, to present people with a purposefully assorted range of viewpoints. We deployed Spkr in 10 homes for 28 days with a diverse range of participants and interviewed them about their experiences. Our results show that Spkr presents a novel means of combating selective exposure to socio-political issues, providing participants with identifiably diverse viewpoints. Moreover, Spkr acted as a conversational prompt for discussion within the home, initiating collective processes and engaging those who would not often be involved in political discussions. We demonstrate how smart home assistants can be used as a catalyst for provocation by altering and pluralising political discussions within households.",
keywords = "echo chamber, filter bubble, Nolan chart, pushy device, selective exposure, smart home technology, socio-political discussion, viewpoint diversity",
author = "Tom Feltwell and Gavin Wood and Phillip Brooker and Scarlett Rowland and Baumer, {Eric P.S.} and Kiel Long and John Vines and Julie Barnett and Shaun Lawson",
year = "2020",
month = apr,
day = "21",
doi = "10.1145/3313831.3376774",
language = "English",
series = "Conference on Human Factors in Computing Systems - Proceedings",
publisher = "Association for Computing Machinery",
pages = "1--14",
booktitle = "CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems",
address = "USA United States",
note = "2020 ACM CHI Conference on Human Factors in Computing Systems, CHI 2020 ; Conference date: 25-04-2020 Through 30-04-2020",
}