Brand Public

Adam Arvidsson, Alessandro Caliandro

Research output: Contribution to journalArticle

93 Citations (Scopus)

Abstract

The concept of brand community has been used to understand how consumers create value around brands online. Recently consumer researchers have begun to debate the relevance of this concept for understanding brand-related communication on social media. Based on a data set of 8949 tweets about Louis Vuitton gathered on Italian Twitter in 2013, this article addresses these discussions by developing the alternative concept of brand publics that differ from brand communities in three important ways. First, brand publics are social formations that are not based on interaction but on a continuous focus of interest and mediation. Second, participation in brand publics is not structured by discussion or deliberation but by individual or collective affect. Third, in brand publics consumers do not develop a collective identity around the focal brand; rather the brand is valuable as a medium that can offer publicity to a multitude of diverse situations of identity. The conclusion suggests that brand publics might be part of a social media–based consumer culture where publicity rather than identity has become a core value.
Original languageEnglish
Pages (from-to)727-748
Number of pages21
JournalJournal of Consumer Research
Volume42
Issue number5
Early online date7 Oct 2015
DOIs
Publication statusPublished - 1 Feb 2016

Keywords

  • brand, brand community, netnography, social media, digital methods, Twitter, fashion, Louis Vuitton

Cite this

Arvidsson, A., & Caliandro, A. (2016). Brand Public. Journal of Consumer Research, 42(5), 727-748. https://doi.org/10.1093/jcr/ucv053