Beyond products and services: Shifting value generation in the automotive supply chain

Michael Lewis, Michael Howard

Research output: Contribution to journalArticlepeer-review

6 Citations (Scopus)

Abstract

This paper argues that today's global automotive markets challenge the way that vehicle manufacturers and their suppliers (and their academic observers) conceptualise value creation with complex 'blends' of services and products, an increasingly common basis for revenue generation. It presents two cases from opposite ends of the automotive value chain (a vehicle fleet management service and machine tool manufacturer) as a mechanism for exploring the drivers towards and the underlying nature of the process of 'servitisation'.
Original languageEnglish
Pages (from-to)4-17
Number of pages14
JournalInternational Journal of Automotive Technology and Management
Volume9
Issue number1
DOIs
Publication statusPublished - 2009

Keywords

  • Fleet operations
  • Outsourcing
  • Machinery
  • Supply chains
  • Vehicles

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