Abstract
| Language | English |
|---|---|
| Title of host publication | Organizational Information Systems in the Context of Globalization |
| Editors | M. Korpela, R. Montealegre, A. Poulymenkou |
| Publisher | Springer |
| Pages | 85-98 |
| Number of pages | 14 |
| ISBN (Print) | 9781475761092 |
| DOIs | |
| Status | Published - 2003 |
| Event | FIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization - Athens, Greece Duration: 15 Jun 2003 → 17 Jun 2003 |
Publication series
| Name | IFIP — The International Federation for Information Processing |
|---|---|
| Volume | 126 |
Conference
| Conference | FIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization |
|---|---|
| Country | Greece |
| City | Athens |
| Period | 15/06/03 → 17/06/03 |
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Back to basics : Sharing goals and developing trust in global virtual teams. / Tucker, Robert; Panteli, Niki.
Organizational Information Systems in the Context of Globalization. ed. / M. Korpela; R. Montealegre; A. Poulymenkou. Springer, 2003. p. 85-98 (IFIP — The International Federation for Information Processing; Vol. 126).Research output: Chapter in Book/Report/Conference proceeding › Chapter
}
TY - CHAP
T1 - Back to basics
T2 - Sharing goals and developing trust in global virtual teams
AU - Tucker, Robert
AU - Panteli, Niki
PY - 2003
Y1 - 2003
N2 - There is a widely recognised view that trust is a vital requirement and a 'need to have' quality for effective virtual teams. Despite, however, this acknowledged importance of trust, only limited empirical research exists to date that explores the challenges of creating and developing trust relationships in the global business environment. This paper develops a theoretical framework for conceptualising trust development in this context by taking into account the role of shared goals and power dynamics. Based on data collected on eighteen global virtual teams, we challenge the prevailing assumption that global virtual team members experience swift trust. Within a business environment where conflict and power differentials prevail, building trust is not always a swift process. We find that the process of jointly constructing team goals holds significant value as it may provide the 'glue' to hold team members together long enough to enable trust development.
AB - There is a widely recognised view that trust is a vital requirement and a 'need to have' quality for effective virtual teams. Despite, however, this acknowledged importance of trust, only limited empirical research exists to date that explores the challenges of creating and developing trust relationships in the global business environment. This paper develops a theoretical framework for conceptualising trust development in this context by taking into account the role of shared goals and power dynamics. Based on data collected on eighteen global virtual teams, we challenge the prevailing assumption that global virtual team members experience swift trust. Within a business environment where conflict and power differentials prevail, building trust is not always a swift process. We find that the process of jointly constructing team goals holds significant value as it may provide the 'glue' to hold team members together long enough to enable trust development.
UR - http://www.scopus.com/inward/record.url?scp=84904328656&partnerID=8YFLogxK
UR - http://dx.doi.org/10.1007/978-0-387-35695-2_6
U2 - 10.1007/978-0-387-35695-2_6
DO - 10.1007/978-0-387-35695-2_6
M3 - Chapter
SN - 9781475761092
T3 - IFIP — The International Federation for Information Processing
SP - 85
EP - 98
BT - Organizational Information Systems in the Context of Globalization
A2 - Korpela, M.
A2 - Montealegre, R.
A2 - Poulymenkou, A.
PB - Springer
ER -