Automated benchmarking Of local government web sites

Brian Kelly

    Research output: Contribution to conferencePaperpeer-review

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    Abstract

    This paper describes an automated approach to the benchmarking of Web sites. The author reviews the approaches which have been taken by UKOLN’s WebWatch work to auditing and evaluating Web sites across a number of public sector communities, initially through use of locally-developed software, but more recently through use of freely-availably Web services. The benchmarking surveys have provided useful information to members of the communities. However comparisons of results from use of different tools have revealed significant differences. The paper argues that there is a need for standard definitions in order to allow benchmarking results provided by different services to be comparable. The paper concludes by describing some of the technical limitations of the approach described and suggesting that a “Web Service” approach is needed.
    Original languageEnglish
    Publication statusPublished - Dec 2001
    EventEuroWeb 2001: The Web In Public Administration - Pisa, Italy
    Duration: 18 Dec 200120 Dec 2001

    Conference

    ConferenceEuroWeb 2001: The Web In Public Administration
    Country/TerritoryItaly
    CityPisa
    Period18/12/0120/12/01

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