Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference

Stavros Garzonis; Simon Jones; T Jay; Eamonn O'Neill

doi:10.1145/1518701.1518932

Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference

Stavros Garzonis, Simon Jones, T Jay, Eamonn O'Neill

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

57 Citations (SciVal)

415 Downloads (Pure)

Abstract

With an ever increasing number of mobile services, meaningful audio notifications could effectively inform users of the incoming services while minimising undesired and intrusive interruptions. Therefore, careful design of mobile service notification is needed. In this paper we evaluate two types of audio (auditory icons and earcons) as mobile service notifications, by comparing them on 4 measures: intuitiveness, learnability, memorability and user preference. A 4-stage longitudinal evaluation involving two lab experiments, a field study and a web-based experiment indicated that auditory icons performed significantly better in all measures. Implications for mobile audio notification design are presented.

Original language	English
Title of host publication	CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Editors	S Greenberg, S E Hudson, K Hinkley, M RingelMorris, D R Olsen
Publisher	Association for Computing Machinery
Pages	1513-1522
Number of pages	10
ISBN (Print)	978-1-60558-246-7
DOIs	https://doi.org/10.1145/1518701.1518932
Publication status	Published - 2009
Event	27th Annual CHI Conference on Human Factors in Computing Systems - Boston, MA, USA United States Duration: 4 Apr 2009 → 9 Apr 2009

Conference

Conference	27th Annual CHI Conference on Human Factors in Computing Systems
Country/Territory	USA United States
City	Boston, MA
Period	4/04/09 → 9/04/09

Bibliographical note

Proceedings paper from 27th Annual CHI Conference on Human Factors in Computing Systems. Boston, MA, 04-09 April, 2009.

Keywords

intuitiveness
auditory icons
Mobile audio notifications
memorability
learnability
earcons
mobile services

Access to Document

10.1145/1518701.1518932

garzonis_chi09
© ACM, 2009. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Garzonis, S, Jones, S, Jay, T & O'Neill, E 2009, 'Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference'. in S Greenberg, SE Hudson, K Hinkley, M RingelMorris & DR Olsen (eds), CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 1513-1522, 27th Annual CHI Conference on Human Factors in Computing Systems, Boston, MA, United States, 4-9 April http://doi.acm.org/10.1145/1658550.1658558"
Final published version, 269 KBLicence: Unspecified

Cite this

Garzonis, S., Jones, S., Jay, T., & O'Neill, E. (2009). Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference. In S. Greenberg, S. E. Hudson, K. Hinkley, M. RingelMorris, & D. R. Olsen (Eds.), CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1513-1522). Association for Computing Machinery. https://doi.org/10.1145/1518701.1518932

Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference. / Garzonis, Stavros; Jones, Simon; Jay, T et al.
CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. ed. / S Greenberg; S E Hudson; K Hinkley; M RingelMorris; D R Olsen. Association for Computing Machinery, 2009. p. 1513-1522.

Research output: Chapter or section in a book/report/conference proceeding › Chapter in a published conference proceeding

Garzonis, S, Jones, S, Jay, T & O'Neill, E 2009, Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference. in S Greenberg, SE Hudson, K Hinkley, M RingelMorris & DR Olsen (eds), CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, pp. 1513-1522, 27th Annual CHI Conference on Human Factors in Computing Systems, Boston, MA, USA United States, 4/04/09. https://doi.org/10.1145/1518701.1518932

Garzonis S, Jones S, Jay T, O'Neill E. Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference. In Greenberg S, Hudson SE, Hinkley K, RingelMorris M, Olsen DR, editors, CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. 2009. p. 1513-1522 doi: 10.1145/1518701.1518932

Garzonis, Stavros ; Jones, Simon ; Jay, T et al. / Auditory Icon and Earcon Mobile Service Notifications : Intuitiveness, Learnability, Memorability and Preference. CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. editor / S Greenberg ; S E Hudson ; K Hinkley ; M RingelMorris ; D R Olsen. Association for Computing Machinery, 2009. pp. 1513-1522

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Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference

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