Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference

Stavros Garzonis, Simon Jones, T Jay, Eamonn O'Neill

Research output: Chapter in Book/Report/Conference proceedingConference contribution

41 Citations (Scopus)
169 Downloads (Pure)

Abstract

With an ever increasing number of mobile services, meaningful audio notifications could effectively inform users of the incoming services while minimising undesired and intrusive interruptions. Therefore, careful design of mobile service notification is needed. In this paper we evaluate two types of audio (auditory icons and earcons) as mobile service notifications, by comparing them on 4 measures: intuitiveness, learnability, memorability and user preference. A 4-stage longitudinal evaluation involving two lab experiments, a field study and a web-based experiment indicated that auditory icons performed significantly better in all measures. Implications for mobile audio notification design are presented.
Original languageEnglish
Title of host publicationCHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
EditorsS Greenberg, S E Hudson, K Hinkley, M RingelMorris, D R Olsen
PublisherAssociation for Computing Machinery
Pages1513-1522
Number of pages10
ISBN (Print)978-1-60558-246-7
DOIs
Publication statusPublished - 2009
Event27th Annual CHI Conference on Human Factors in Computing Systems - Boston, MA, USA United States
Duration: 4 Apr 20099 Apr 2009

Conference

Conference27th Annual CHI Conference on Human Factors in Computing Systems
CountryUSA United States
CityBoston, MA
Period4/04/099/04/09

Keywords

  • intuitiveness
  • auditory icons
  • Mobile audio notifications
  • memorability
  • learnability
  • earcons
  • mobile services

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