Abstract
As the role of the customer becomes more important in modern logistics, warehouses are required to improve their response to customer orders. To meet the responsiveness expected by customers, warehouses need to shorten completion times. In this paper, we introduce an interventionist order picking strategy that aims to improve the responsiveness of order picking systems. Unlike existing dynamic strategies, the proposed strategy allows a picker to be intervened during a pick cycle to consider new orders and operational disruptions. An interventionist strategy is compared against an existing dynamic picking strategy via a case study. We report benefits both in terms of order completion time and travel distance. This paper also introduces a set of system requirements for deploying an interventionist strategy based on a further case study.
Original language | English |
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Pages (from-to) | 63-76 |
Number of pages | 14 |
Journal | International Journal of Production Economics |
Volume | 189 |
Early online date | 12 Apr 2017 |
DOIs | |
Publication status | Published - Jul 2017 |
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Vaggelis Giannikas
- Management - Professor
- Information, Decisions & Operations
- Smart Warehousing and Logistics Systems - Director
- Made Smarter Innovation: Centre for People-Led Digitalisation
- Centre for Digital, Manufacturing & Design (dMaDe)
Person: Research & Teaching, Affiliate staff