TY - JOUR
T1 - An in-depth study on the impact of external quality assurance
AU - Langfeldt, Liv
AU - Stensaker, Bjorn
AU - Harvey, Lee
AU - Huisman, Jeroen
AU - Westerheijden, Don
PY - 2011
Y1 - 2011
N2 - After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT - the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and qualitative feedback from those exposed to evaluations conducted by this agency. The study provides information on the impact of various methods used, how impact is perceived by students, staff and management within universities and colleges, and finally in what areas impact may be identified. A major finding is that impacts are perceived as quite similar regardless of the evaluation method.
AB - After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT - the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and qualitative feedback from those exposed to evaluations conducted by this agency. The study provides information on the impact of various methods used, how impact is perceived by students, staff and management within universities and colleges, and finally in what areas impact may be identified. A major finding is that impacts are perceived as quite similar regardless of the evaluation method.
UR - http://www.scopus.com/inward/record.url?scp=79958807913&partnerID=8YFLogxK
UR - http://dx.doi.org/10.1080/02602930903432074
U2 - 10.1080/02602930903432074
DO - 10.1080/02602930903432074
M3 - Article
SN - 0260-2938
VL - 36
SP - 465
EP - 478
JO - Assessment & Evaluation in Higher Education
JF - Assessment & Evaluation in Higher Education
IS - 4
ER -