The University of Bath has been working in partnership (now referred to as an alliance) with the Wiltshire and Swindon Users’ Network for 12 years. This contribution charts the development of this relationship. It will describe how service users have been involved in an increasing range of areas of the programme, starting with teaching, but now including the Programme Management Group, groups dealing with selection and recruitment, curriculum development, assessment, quality assurance and equal opportunities. Service users teach, interview applicants, provide practice learning opportunities, practice teach and assess students. Reflecting our alliance this contribution combines the perspective of a service user, and the perspective of a university social work lecturer on our achievements.