Projects per year
Abstract
In today’s business environment, organizations face increasing pressure to manage resources efficiently while meeting financial and sustainability goals. This paper presents a novel integrative approach that combines AI-driven forecasting with behavioral interventions to help businesses optimize energy consumption under critical peak pricing schemes, reduce costs, and align with sustainability initiatives. We conducted a multi-phase longitudinal study with large organizations, leveraging neural network time series modeling to improve peak energy demand predictions and behaviorally informed communications leveraging planning prompts to enhance compliance with curtailment recommendations. The proposed intervention reduces energy consumption during critical peaks by 42%, yielding average net annual savings of approximately $230,000 per organization. Through a nationwide rollout, we estimate that hourly peak-period CO2 emissions could be reduced by approximately 6,500 tonnes, equivalent to roughly 1 million Canadian households’ daily energy consumption. The results demonstrate significant financial savings and reduced environmental impact, benefiting organizations, regulators, service providers, and society. We contribute to research on resource management, systems thinking, and nudging in an organizational context by aligning technological tools with human processes. This work offers a practical, business-oriented solution to real-world challenges, creating value for multiple stakeholders and positioning firms for long-term success in an increasingly resource-constrained world.
| Original language | English |
|---|---|
| Journal | Marketing Science |
| DOIs | |
| Publication status | Published - 23 Dec 2025 |
Acknowledgements
The authors want to thank the participants of the 2022 Marketing Dynamics Conference in Atlanta, Georgia, and the judging panel of the 2024 INFORMS-ISMS Gary L. Lilien Practice Prize Competition for their feedback and contributions. The authors also want to thank Deighton Jarrett, Ryan Cosgrove, Sarah Jakov, and Charles Smith for their collaboration and support as key institutional contacts at our partner organization, and to Szabi Apro for the creative visual design and compelling graphics featured in this paper.Funding
This work was supported by the Natural Sciences and Engineering Research Council of Canada [Grant ALLRP 592457-2023].
Keywords
- Forecasting
- Energy Consumption
- Services
Fingerprint
Dive into the research topics of 'AI-Driven Behavioral Nudges for Organizations: An Integrative System for Sustainable Resource Management'. Together they form a unique fingerprint.Projects
- 1 Finished
-
AI-Driven Behavioral Nudges for Organizations: An Integrative System for Sustainable Resource Management
Amaral, C. (Researcher), Kolsarici, C. (Researcher), Ikonen, I. (Researcher) & Robitaille, N. (Researcher)
31/03/21 → 10/11/25
Project: Other