A new direction for neighbourhood governance and community construction in China: the case of Zhejiang province’s ‘Future Communities’

In March 2019, Zhejiang province introduced a new approach to China’s neighbourhood governance, placing digital technology at the centre of communities. Utilizing a case study design, we examine this approach and the role of technology in cultivating community autonomy, public participation, and local social interaction. The findings show how sociospatial dynamics guide the orchestration and reception of smart innovations for community engagement and empowerment, indicating what works and for whom. The empirical work provides a basis for future recommendations, signalling the limitations of digital innovation within communal life and reinforcing a human-centred approach to developing smart systems of community development.