| Original language | English |
|---|---|
| Title of host publication | Handbook On Brand And Experience Management |
| Editors | B. H. Schmitt, D. Rogers |
| Place of Publication | Cheltenham, U. K. |
| Publisher | Elgar |
| Pages | 188-218 |
| ISBN (Print) | 9781847200075 |
| DOIs | |
| Publication status | Published - 2008 |
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