A framework for managing collaboration and conflict in complex systems

Neil Carrigan, Nicholas Forbes, Rachid Hourizi, Peter Johnson

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

In this paper we analyse the specific problems associated with large group collaboration that can occur in a multitude of real world settings. We introduce the concepts of 'collaborative flow' and 'working as one' as descriptive expressions of successful collaborations. The paper then describes a framework for large-scale collaboration developed from the above analysis and the resultant mechanisms for dealing with the conflict that naturally occurs in large group collaborative activity. We then apply the framework to the types of collaborative activity that occurs within groups of autonomous systems and virtual organizations. Finally, we highlight the framework's utility as a basis for designing, supporting and managing complex collaborative systems.
Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference on Collaborative Technologies 2010,CT, IADIS Int. Conf. Web Based Communities 2010, Part of the MCCSIS 2010
Place of PublicationLisbon
PublisherIADIS
Pages37-44
Number of pages8
ISBN (Print)9789728939212
Publication statusPublished - 2010
EventIADIS Int. Conf. Collaborative Technologies 2010,CT, IADIS Int. Conf. Web Based Communities 2010,WBC, Part of the MCCSIS 2010, July 26, 2010 - July 31, 2010 - Freiburg, Germany
Duration: 1 Jan 2010 → …

Conference

ConferenceIADIS Int. Conf. Collaborative Technologies 2010,CT, IADIS Int. Conf. Web Based Communities 2010,WBC, Part of the MCCSIS 2010, July 26, 2010 - July 31, 2010
CountryGermany
CityFreiburg
Period1/01/10 → …

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