A challenge to web accessibility metrics and guidelines: putting people and processes first

Martyn Cooper, David Sloan, Brian Kelly, Sarah Lewthwaite

Research output: Contribution to conferencePaper

  • 25 Citations

Abstract

This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource.

The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus.

The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.

Conference

ConferenceW4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility
CityLyon
Period16/04/1218/04/12

Fingerprint

resources
learning
best practice
legislation
Values

Cite this

Cooper, M., Sloan, D., Kelly, B., & Lewthwaite, S. (2012). A challenge to web accessibility metrics and guidelines: putting people and processes first. Paper presented at W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, . https://doi.org/10.1145/2207016.2207028

A challenge to web accessibility metrics and guidelines: putting people and processes first. / Cooper, Martyn; Sloan, David; Kelly, Brian; Lewthwaite, Sarah.

2012. Paper presented at W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, .

Research output: Contribution to conferencePaper

Cooper, M, Sloan, D, Kelly, B & Lewthwaite, S 2012, 'A challenge to web accessibility metrics and guidelines: putting people and processes first' Paper presented at W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, 16/04/12 - 18/04/12, . https://doi.org/10.1145/2207016.2207028
Cooper M, Sloan D, Kelly B, Lewthwaite S. A challenge to web accessibility metrics and guidelines: putting people and processes first. 2012. Paper presented at W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, . https://doi.org/10.1145/2207016.2207028
Cooper, Martyn ; Sloan, David ; Kelly, Brian ; Lewthwaite, Sarah. / A challenge to web accessibility metrics and guidelines: putting people and processes first. Paper presented at W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility, Lyon, .
@conference{8c51960a9ae14bde99b25662cb4e80b3,
title = "A challenge to web accessibility metrics and guidelines: putting people and processes first",
abstract = "This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.",
author = "Martyn Cooper and David Sloan and Brian Kelly and Sarah Lewthwaite",
year = "2012",
month = "4",
day = "16",
doi = "10.1145/2207016.2207028",
language = "English",
note = "W4A 2012: 9th International Cross-Disciplinary Conference on Web Accessibility ; Conference date: 16-04-2012 Through 18-04-2012",

}

TY - CONF

T1 - A challenge to web accessibility metrics and guidelines: putting people and processes first

AU - Cooper, Martyn

AU - Sloan, David

AU - Kelly, Brian

AU - Lewthwaite, Sarah

PY - 2012/4/16

Y1 - 2012/4/16

N2 - This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.

AB - This paper argues that web accessibility is not an intrinsic characteristic of a digital resource but is determined by complex political, social and other contextual factors, as well as technical aspects which are the focus of WAI standardisation activities. It can therefore be inappropriate to develop legislation or focus on metrics only associated with properties of the resource. The authors describe the value of standards such as BS 8878 which focus on best practices for the process of developing web products and include a user focus. The paper concludes with a case study that illustrates how learning analytics could provide data to support the improvement of the inclusivity of learning resources, providing a broader perspective beyond the digital resource.

UR - http://www.ukoln.ac.uk/web-focus/papers/w4a-2012/

UR - http://ukwebfocus.wordpress.com/papers/a-challenge-to-web-accessibility-metrics-and-guidelines-putting-people-and-processes-first/

UR - http://www.w4a.info/2012/

U2 - 10.1145/2207016.2207028

DO - 10.1145/2207016.2207028

M3 - Paper

ER -