My research focuses on unpacking what it means to work in novel and complex situations, and uncovering practices critical to the future of work. With the rise of the knowledge economy, organisations frequently have to grapple with complex problems and navigate uncertain situations to develop novel and useful solutions. Such work is inherently stimulating, and can be a source of passion and pride. However, it can also be complex and challenging due to the unpredictable and uncertain nature of creative work. 

I have been interested in exploring these tensions since my days working in an independent theatre company where I experienced first-hand the paradoxical nature of novel and complex work. I am particularly interested in understanding how people experience such tensions and how they design and structure work practices in response. I explore these questions through projects in three research areas: (1) creativity and creative processes, (2) problem formulation and problem solving, and (3) sustainability and pro-environmental behaviour.

Empirically my research focuses on different contexts where the nature of work is novel and complex such as theatre and architecture. Contexts like these provide an intriguing opportunity to build theoretical insights about the future of work and shed light on critical individual and collective processes about which relatively little is known. I use a combination of qualitative methods including interviews, observations, diary and archival analysis to uncover insights and develop theory. I also complement my qualitative field research with quantitative, laboratory based work, as well as conceptual projects.

My work been published in academic texts and handbooks and disseminated through panels, roundtables and talks in academia. I also enjoy engaging with non-academic audiences and have appeared multiple times as a guest on BBC Radio London.