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Personal profile

Research interests

Although always interested in an eclectic range of subjects, my research activities address two complementary themes across both public and private sector organizations: the strategic benefits of operational and supply competence and the dis-benefits of operational and supply failure. Moreover, these themes reflect a personal commitment to multi-disciplinary, practice-orientated but sometimes critical perspectives: employing a range of methodologies: from archive data work, to case studies and simple experimental game forms. Current research projects include:

  • KIM Grand Challenge (task 3.1). An investigation of how organizations procure, rather than produce, complex performance.
  • Producing and Procuring Productive Professional Services. A study (initially with a range of law firms and their customers) seeking to develop a perspective on these critical but poorly understood issues.
  • Vehicle Safety Recalls. The incidence of recalls has been increasing and absolute levels are very high: 10.8 million vehicles (1992-2002) representing 47% of registrations. Moreover, there are substantial differences between manufacturers – European and American producers have rates nearly three times greater than their East Asian counterparts. This project is seeking to explore this phenomenon.
  • The Process of Creating Public Value. Working with a range of local government organizations to explore how public value is created in practice. The work has three strands, focusing on process design, service charging and make versus buy decisions.

Education/Academic qualification

Doctor of Philosophy, University of Cambridge

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Industry Engineering & Materials Science
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Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Projects 2005 2019

Supporting the implementation of an early cancer diagnosis programme in Cwm Taf

Vasilakis, C. & Lewis, M.


Project: Central government, health and local authorities

Network Grant

Lewis, M.


Project: Research council


Caldwell, N., Graves, A. & Lewis, M.


Project: Research council

Power generation

A Study into Taking Forward Shared Services in NHS Wales

Lewis, M., Phillips, W. & Roden, S.


Project: Central government, health and local authorities


Lewis, M.


Project: Research council

Management support
Life cycle
Knowledge system
Knowledge use
Project life cycle

Research Output 2001 2019

Social capital
Service provider
Buyer-supplier relationships
7 Citations (Scopus)

Ambidexterity, performance and environmental dynamism

Tamayo-Torres, J., Roehrich, K. & Lewis, M., 6 Mar 2017, In : International Journal of Operations & Production Management. 37, 3, p. 282-299 18 p.

Research output: Contribution to journalArticle

Open Access
Environmental dynamism


Capability, Governance and Collaboration: Understanding the Supplier Perspective

Author: Kumar, N., 12 Dec 2012

Supervisor: Lewis, M. (Supervisor) & Howard, M. (Supervisor)

Student thesis: Doctoral ThesisPhD