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Personal profile

Research interests

My research broadly focuses on the issue of the procurement and management of complex performance. I am specifically interested in how the interactions and relationships between internal, boundary-spanning and external stakeholders influence the performance of complex operations characterised by lack of clarity and certainty of outcomes and relational exchanges. I pursue this research agenda across two research streams: (1) Procuring and ‘producing’ professional services and (2) Managing the design, evolution and orchestration of supply networks in complex capital projects.

Primarily a qualitative researcher, I am interested pursuing theory-building case-study research from an individual, firm-level, dyadic, triadic and network levels of analysis.

Education/Academic qualification

Operations Management, Doctor of Philosophy, University of Manchester

Oct 2014Sep 2018

Operations, Project and Supply Chain Management, Master in Science, University of Manchester

Computer Science and Engineering, Bachelor of Engineering


  • Inter-firm Relationships
  • Complex Capital Projects
  • Service Operations Management
  • Professional Services
  • Supply Chain Management
  • Case Study Research

Fingerprint Dive into the research topics where Jas Kalra is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

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writer Social Sciences
experience Social Sciences
expert Social Sciences
Professional services Business & Economics
Procurement Business & Economics
Quality management Business & Economics
Social capital Business & Economics
Service operations Business & Economics

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Research Output 2016 2019