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Personal profile

Research interests

My research broadly focuses on the issue of the procurement and management of complex performance. I am specifically interested in how the interactions and relationships between internal, boundary-spanning and external stakeholders influence the performance of complex operations characterised by lack of clarity and certainty of outcomes and relational exchanges. I pursue this research agenda across two research streams: (1) Procuring and ‘producing’ professional services and (2) Managing the design, evolution and orchestration of supply networks in complex capital projects.

Primarily a qualitative researcher, I am interested pursuing theory-building case-study research from an individual, firm-level, dyadic, triadic and network levels of analysis.

Education/Academic qualification

Operations, Project and Supply Chain Management, Master in Science, University of Manchester

Computer Science and Engineering, Bachelor of Engineering


  • Inter-firm Relationships
  • Complex Capital Projects
  • Service Operations Management
  • Professional Services
  • Supply Chain Management
  • Case Study Research

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

  • 2 Similar Profiles
Professional services Business & Economics
Procurement Business & Economics
Quality management Business & Economics
Social capital Business & Economics
Service operations Business & Economics
Theory building Business & Economics
Orchestration Business & Economics
Boundary spanning Business & Economics

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2016 2018

  • 3 Paper
  • 3 Other contribution
  • 2 Featured article
Social capital
Service provider
Buyer-supplier relationships

How to not run out of beer (or soft drinks, or chicken) – by supply chain experts

Kalra, T. & Roehrich, K. 28 Jun 2018 The Conversation

Research output: Contribution to specialist publicationFeatured article

Open Access

What’s behind the surge in collaborations in retail?

Kalra, T. & Roehrich, K. Jul 2018 Retail Gazette

Research output: Contribution to specialist publicationFeatured article