Emmanuel Fragniere

Dr

  • EAST BUILDING 3.01

19982018
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Research Output 1998 2018

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Conference contribution
2018

An ethological experiment to improve airport security gate process reliability: Understanding time perception and personal awareness of older adult travelers

Fragnière, E., Cimmino, F., Emery, L., Héritier, M., Kambly, M., Nanchen, B. & Ramseyer, R., 1 Feb 2018, 2017 2nd International Conference on System Reliability and Safety, ICSRS 2017. U. S. A.: IEEE, Vol. 2018-January. p. 68-73 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Airport security
Queue
Experiment
Experiments
Queueing

Detecting Customer Queue “at-risk” Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction

Dubosson, M., Fragnière, E., Junod, N. & Willaerts, B., 16 Jun 2018, International Conference on Service-Oriented Computing (ICSOC), 2017: Service-Oriented Computing – ICSOC 2017 Workshops. Braubach, L. (ed.). Cham, Switzerland: Springer Verlag, p. 18-29 12 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10797 ).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Queue
Customers
Minimise
Feedforward control
Airports
2017
2 Citations

Using ethological approaches to understand skiers’ behavior in cable cars queues in order to improve overall satisfaction: an empirical study conducted in the swiss alps

Fragnière, E., Gaillet, V., Nanchen, B. & Ramseyer, R., 2017, Exploring Services Science - 8th International Conference, IESS 2017, Proceedings. Drăgoicea, M. & Cavallari, M. (eds.). Germany: Springer Verlag, p. 421-430 10 p. (Lecture Notes in Business Information Processing; vol. 279).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Cable
Empirical Study
Queue
Cables
Railroad cars
2014

A service production planning model integrating human risk factors

Cao, N. V. & Fragniere, E., 2014, Next generation supply chains: Trends and opportunities.

Research output: Chapter in Book/Report/Conference proceedingConference contribution