Emmanuel Fragniere

Dr

  • EAST BUILDING 3.01

19982018
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Research Output 1998 2018

2018

An ethological experiment to improve airport security gate process reliability: Understanding time perception and personal awareness of older adult travelers

Fragnière, E., Cimmino, F., Emery, L., Héritier, M., Kambly, M., Nanchen, B. & Ramseyer, R. 1 Feb 2018 2017 2nd International Conference on System Reliability and Safety, ICSRS 2017. U. S. A.: IEEE, Vol. 2018-January, p. 68-73 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Airport security
Queue
Experiment
Experiments
Queueing

Combining Behavioral Approaches with Techno-Economic Energy Models: Dealing with the Coupling Non-Linearity Issue

Moresino, F. & Fragniere, E. 7 Jul 2018 In : Energies. 11, 7, 14 p., 1787

Research output: Contribution to journalArticle

Open Access
Behavioral Approach
Economic Model
Energy Model
Nonlinearity
Consumer Behaviour

Detecting Customer Queue “at-risk” Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction

Dubosson, M., Fragnière, E., Junod, N. & Willaerts, B. 16 Jun 2018 International Conference on Service-Oriented Computing (ICSOC), 2017: Service-Oriented Computing – ICSOC 2017 Workshops. Braubach, L. (ed.). Cham, Switzerland: Springer Verlag, p. 18-29 12 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10797 )

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Queue
Customers
Minimise
Feedforward control
Airports
2017
4 Citations

Coupling techno-economic energy models with behavioral approaches

Fragnière, E., Kanala, R., Moresino, F., Reveiu, A. & Smeureanu, I. 1 Jul 2017 In : Operational Research: An International Journal. 17, 2, p. 633-647 15 p.

Research output: Contribution to journalArticle

Open Access
File
Behavioral Approach
Economic Model
Energy Model
Choice Models
Economics

Exploring occupational stress in the Swiss wealth management sector.

Dubusson, M., Fragniere, E., Pasquier, M. & Reynard, C. 2017 In : European Review of Service Economics and Management. 1, 3, p. 17-45 31 p.

Research output: Contribution to journalArticle

Occupational stress
Wealth
Value creation
Well-being
Service process
2 Citations

Using ethological approaches to understand skiers’ behavior in cable cars queues in order to improve overall satisfaction: an empirical study conducted in the swiss alps

Fragnière, E., Gaillet, V., Nanchen, B. & Ramseyer, R. 2017 Exploring Services Science - 8th International Conference, IESS 2017, Proceedings. Drăgoicea , M. & Cavallari , M. (eds.). Germany: Springer Verlag, p. 421-430 10 p. (Lecture Notes in Business Information Processing; vol. 279)

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Cable
Empirical Study
Queue
Cables
Railroad cars
2016

Rethinking wealth management from a production perspective: an ethnomethodological inquiry into increasing perceived added value

Chowney, P. & Fragniere, E. 1 Jan 2016 Enhancing Customer Experience in the Service Industry: A Global Perspective. Altinay, L. & Poudel, S. (eds.). Cambridge Scholars Publishing, p. 46-59

Research output: Chapter in Book/Report/Conference proceedingChapter

2015
2 Citations

The management audit as a tool to foster corporate governance: an inquiry in Switzerland

Brender, N., Yzeiraj, B. & Fragniere, E. 5 Oct 2015 In : Managerial Auditing Journal. 30, 8-9, p. 785-811 27 p.

Research output: Contribution to journalArticle

File
Audit
Switzerland
Corporate governance
Auditing
Board of directors
2014

A service production planning model integrating human risk factors

Cao, N. V. & Fragniere, E. 2014 Next generation supply chains: Trends and opportunities.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Loyalty
Banking sector
Banking
Wealth
Secrecy

Satisfaction and Pricing for Accounting Services to Very Small Enterprises

Catenazzo, G., Fragniere, E. & Guillaume-Gentil, N. 2014 In : International Journal of Economics and Accounting. 5, 2, p. 145-164 20 p.

Research output: Contribution to journalArticle

Pricing
Small enterprises
Accountants
Mail survey
Willingness-to-pay
2013
1 Citations

An energy optimization framework for sustainability analysis: Inclusion of behavioral parameters as a virtual technology in energy optimization models

Fragniere, E., Kanala, R. & Turin, N. 2013 Mechanism Design for Sustainability. Springer

Research output: Chapter in Book/Report/Conference proceedingChapter

L’étude de marché en pratique: Méthodes et Applications

Fragniere, E., Moresino, F., Tuberosa, J. & Turin, N. 2013 De Boeck.

Research output: Book/ReportBook

Proposal of a methodology to integrate the human factor in the service blueprint

Barbieri, S., Fragniere, E., Sitten, M. S. & Zambrano, G. 1 Jun 2013 In : Journal of Advanced Management Science. 1, 2, p. 207-213

Research output: Contribution to journalArticle

Blueprints
Human engineering
Flow structure
Personnel
2012
1 Citations

Application of share of choice model in insurance industry based on conjoint analysis and mathematical programming: A case study of automobile insurance in China

Fragniere, E., Moresino, F. & Shen, Y. 1 Jul 2012 2012 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI). IEEE, p. 404-409

Research output: Chapter in Book/Report/Conference proceedingOther chapter contribution

Automobile insurance
Choice models
Mathematical programming
Conjoint analysis
China

Designing and Pricing Services Based on Customer-Perceived Value: An Airline Company Feasibility Study

Fragniere, E., Lombardi, A. & Moresino, F. 2012

Research output: Contribution to conferencePaper

Performing service design experiments using ethnomethodology and theatre-based reenactment: a Swiss ski resort case study

Fragniere, E., Nanchen, B. & Sitten, M. 2012 In : Service Science. 4, 2, p. 89-100

Research output: Contribution to journalArticle

Service design
Ethnomethodology
Experiment
Service experience
Resorts
1 Citations

Short selling and the problem of market maturity in Latin America

Diaz-Martinez, M. & Fragniere, E. 2012 Handbook of Short Selling . Gregoriou, G. N. (ed.). Elsevier, p. 353-364 12 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Short selling
Latin America
Maturity
Stock market
Portfolio optimization

Short selling in France during the crisis, the bans, and what has changed since the Euro correction

Fragniere, E. & Markov, I. 2012 Handbook of Short Selling . Gregoriou, G. N. (ed.). Elsevier, p. 219-233 15 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Short selling
France
Disclosure
Switzerland
Stock market
2011
1 Citations

Development of pricing models for intangible services based on conjoint analysis and mathematical programming: A case study about the design of credit card services in China

Fragniere, E., Moresino, F. & Zheng, N. Apr 2011 Proceedings - 2011 Annual SRII Global Conference, SRII 2011. Piscataway, NJ: IEEE, p. 653-662 10 p. 5958145

Research output: Chapter in Book/Report/Conference proceedingChapter

Mathematical programming
Conjoint analysis
China
Intangibles
Credit cards

Identifying and mitigating perceived risks in the bank service chain: A new formalization effort to address the intangible and heterogeneous natures of knowledge-based services

Dubosson, M. & Fragniere, E. 29 Nov 2011 Operational Risk toward Basel III: Best Practices and Issues in Modeling, Management, and Regulation. Gregoriou, G. N. (ed.). Hoboken, NJ, USA: John Wiley & Sons, Inc., p. 97-114 18 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Formalization
Knowledge-based
Intangibles
Perceived risk
Risk management
2010
17 Citations

Operations risk management by optimally planning the qualified workforce capacity

Fragnière, E., Gondzio, J. & Yang, X. 16 Apr 2010 In : European Journal of Operational Research. 202, 2, p. 518-527 10 p.

Research output: Contribution to journalArticle

8 Citations

Optimizing the marriage market: an application of the linear assignment model

Cao, N. V., Fragniere, E., Gauthier, J. A., Sapin, M. & Widmer, E. D. 16 Apr 2010 In : European Journal of Operational Research. 202, 2, p. 547-553 7 p.

Research output: Contribution to journalArticle

Likelihood
Assignment
Objective function
Optimization Model
Optimal Solution
2009

Wealth management "manufacturing": Delivering more value?

Dubosson, M., Fragnière, E. & Tuchschmid, N. S. 1 Mar 2009 In : Journal of Wealth Management. 11, 4, p. 48-59 12 p.

Research output: Contribution to journalArticle

Manufacturing management
Wealth
Fees
Expertise
Transparency
2006

Risk Management: Safeguarding Company Assets

Fragniere, E. & Sullivan, G. 2006 California, U. S. A.: Thomson.

Research output: Book/ReportBook

2005
4 Citations

Nestle improves its financial reporting with management science

Oggier, C., Fragniere, E. & Stuby, J. 2005 In : Interfaces. 35, 4, p. 271-280 10 p.

Research output: Contribution to journalArticle

Stochastic programming modelling systems

Fragniere, E. & Gondzio, J. 2005 Applications of Stochastic Programming. Wallace, W. S. & Ziemba, T. W. (eds.). Philadelphia, U. S. A.: Society for Industrial and Applied Mathematics, p. 95-113 (MPS-SIAM Series on Optimization)

Research output: Chapter in Book/Report/Conference proceedingChapter

2002

Optimization modeling languages

Fragniere, E. & Gondzio, J. 2002 Handbook of Applied Optimization. Pardalos, P. M. & Mauricio, G. C. (eds.). New York, U. S. A.: Oxford University Press, p. 993-1007

Research output: Chapter in Book/Report/Conference proceedingChapter

4 Citations

SISP: simplified interface for stochastic programming

Condevaux-Lanloy, C., Fragniere, E. & King, A. 2002 In : Optimization Methods and Software. 17, 3, p. 423-443 21 p.

Research output: Contribution to journalArticle

2001

Efficient management of multiple sets to extract complex structures from mathematical programs

Fragniere, E., Gondzio, J. & Sarkissian, R. Apr 2001 In : Annals of Operations Research. 104, 1-4, p. 67-87 21 p.

Research output: Contribution to journalArticle

2000
10 Citations

Structure exploiting tool in algebraic modeling languages

Fragniere, E., Gondzio, J., Sarkissian, R. & Vial, J-P. 2000 In : Management Science. 46, 8, p. 1145 - 1158

Research output: Contribution to journalArticle

1998
9 Citations

Swiss energy taxation options to curb CO2 emissions

Bahn, O., Fragniere, E. & Kypreos, S. 1998 In : European Environment. 8, 3, p. 94-101 8 p.

Research output: Contribution to journalArticle

Swiss
taxation
energy
taxes
Switzerland