Making Digitalisation Priorities Visible: Using the AHP Tool to Bridge Internal Perspectives

Description

In this case study, we explore how organisations can make digitalisation priorities more visible across internal teams. As digital technologies such as ERP and MES become increasingly central to manufacturing operations, organisations often face a common challenge: different departments define success in different ways. Using the AHP-based Metric Tool with TotalControlPro, stakeholders compared and prioritised key performance metrics related to business, operational, and human outcomes. The exercise revealed both shared priorities and important differences between teams, helping the organisation better understand internal perspectives and support more aligned decision-making around digital transformation.

Period	17 Sept 2025
Work for	TotalControlPro - DynamxMFG, UK United Kingdom
Degree of Recognition	International